Social Services Departments

Below are the departments within Social Services and information about each department.
For additional information please contact us at 875-8725.

  • Adult Services Unit

  • Children Services Unit

  • Income Maintenance Programs

  • Child Support Enforcement
  • Food Stamp Program

  • Medicaid Program

  • Temporary Aid to Needy Families

  • Adult Services/Work First Employment - Carolyn McKoy, Supervisor
    The Social Workers in the Adult Services Unit provide intensive social work assistance to clients and their families who have serious and complicated social, economic, emotional and mental problems. The "Services" programs are designed to protect those in need of assistance and who are not competent to provide adequately for themselves. The Service Programs include:

  • Protective Services for Adults
  • AT RISK Case Management
  • Foster Care Services for Adults
  • Guardianship Service
  • Individual/Family Adj. Services
  • Health Support Services
  • In-home Aide Services
  • Adjustment Services for the Blind and
    Medical Eye Care for residents
    of the County based on income.
  • In addition to the services mentioned above, the unit also provides Work First Employment Assistance to those individuals receiving public assistance through the Temporary Aide to Needy Families (TANF) Program in an effort to assist them in becoming self sufficient to the point where they no longer depend on welfare programs to subsidize their family's needs. Connected to this effort, since these families all contain at least one child is a Child Care Services Program. Child Care Services is not limited to these public assistance recipients but is available on a "means" basis to any family that may qualify.

    Children Services Unit - Susan Moss, Supervisor
    Children's services consist of an array of legally mandated services with the primary purpose of protecting children and ensuring that they have a safe, permanent home. These services are provided by highly trained and motivated Social Workers performing the following duties: Intake, Child Protective Services Investigation, Child Protective Services Case Management, Foster Care and Adoptions. Whatever discrete services that are needed to meet our objective are provided to children and families.

    Income Maintenance Programs - Judy Locklear, Supervisor
    The "means based" elgibility programs of Temporary Aid to Needy Families (TANF), Medicaid, Food Stamps, and Programs Integrity Units are located within this section.

    Food Stamp Program - Sheffie Turner, Supervisor
    The Food Stamp Program is designed to promote the general welfare and to safeguard the health and well being of the nation's population by raising the levels of nutrition among low-income households. The Food Stamp Program is authorized by the Food Stamp Act of 1977. The North Carolina State Division of Social Services provides policies and procedures as well as the responsibility of supervising and administering the program through the Local County Departments of Social Services. Hoke County Food Stamp Recipients are currently able to utilize their benefits via Electronic Benefit Transfer (EBT) which is a "debit care" that is issued rather than the older, more traditional, paper food and stamp coupons.

    Medicaid Program - Linda Balfrey, Supervisor
    The Medicaid Unit is comprised of two sub-units, one of which serves the needs of the adult disabled or aged population, including nursing home and rest home placement. The other unit addresses the needs of intact families, deprived children, and pregnant women.

    The purpose of the Medicaid Unit is to determine eligibility for those individuals who meet the income and reserve criteria as set forth by state and federal guidelines. These incomes and reserve limits can range anywhere from 100% to 200% of the federal poverty level, depending on the particular Medicaid program.

    Medicaid pays for medical services only, and can be used in conjunction with other health insurance (including Medicare).

    Eligibility guidelines are determined by federal and state government standards and are monitored by the North Carolina Division of Medical Assistance.

    Temporary Aid to Needy Families/Work First Program
    Shirley Carson, Supervisor
    The Temporary Assistance to Needy Families (TANF) Program was formerly known as Aid to Families with Dependent Children (AFDC) Program. The program continues to provide cash benefit to families that meet eligibility criteria; however, both Federal and State policy have created a new focus. The primary goal is to help these families become self-sufficient. Therefore, time limits for which a family may receive assistance have been included as well as contractural terms wherein the applicants agree to take specific steps toward becoming gainfully employed and thereby move towards the goal of self sufficiency for themselves and their families.

    Child Support Enforcement - John Morris, Supervisor
    The Child Support Enforcement staff works diligently to insure that children whose parent(s) lives separately from them are provided for financially by the non-custodial parent(s). Section IV-D of the Social Security Act requires that caretakers of children receiving public assistance cooperate with Child Support Enforcement to assist them in accomplishing their goals of obtaining financial support for those children. Non-recipients of public assistance may also avail themselves of the services of this unit for a nominal application fee.

    The steps taken by the Child Support Agents involve LOCATION, ESTABLISHMENT OF PATERNITY (when necessary), ESTABLISHMENT OF A CHILD SUPPORT OBLIGATION (through the court system), and ENFORCEMENT of Child Support Orders issued by the court system. The Automated Collection Tracking System (ACTS), other computer-based enhancements, and emphasis by Federal and State Child Support Agencies are evolving into a program that facilitates locating and enforcing child support even across state lines.